FAQ

Frequently Asked Questions

1. Are your pickles homemade?

Yes! Every pickle is made fresh in small batches using traditional Andhra recipes passed down through generations. No factory production, no shortcuts.

2. Do you use preservatives?

No. Our pickles are made with zero preservatives — just fresh spices, quality ingredients, and our own wood-pressed groundnut oil.

3. What is wood-pressed groundnut oil?

It's oil extracted using traditional wooden presses (chekku) instead of modern chemical extraction methods. This retains natural nutrients and authentic flavor.

4. How long do the pickles last?

Since there are no preservatives, we recommend consuming within 3 months of purchase. Store in a cool, dry place, and always use a dry spoon.

5. How do I place an order?

You can order directly through our website, or message us on WhatsApp for a quicker, personalized experience.

6. What are your delivery timelines?

Orders are processed within 3-4 business days and typically delivered within 5-7 business days, depending on your location.

7. Do you accept returns?

Due to the nature of homemade food products, we don't accept returns once opened. If you receive a damaged or incorrect item, contact us within 24 hours.

8. Is the spice level adjustable?

Our pickles are made at a standard traditional spice level. If you have specific preferences, message us on WhatsApp before ordering — we may be able to accommodate small batches.

9. Do you ship pan-India?

Yes, we currently ship across India. For specific location queries, please check with us via WhatsApp.

10. How can I contact you for bulk or gifting orders?

Reach out via WhatsApp or email us at support@amruthodbhavafoods.com — we're happy to help with bulk orders and festive gifting.